Returns and Refund Policy

1. Returns Policy

Our policy allows our customers to return products within 14 days of payment, provided that the product is in the same condition as received.

• Please submit the purchase receipt in order to complete your return process.
• We offer a full money-back guarantee for all eligible purchases made through our website if you are not satisfied for any reason, faced a problem with the product, or received an incorrect order.
• Returned products must be in good working order and in undamaged condition.
• Once you request a return, our team will contact you within 3 days.
• There are no additional fees for returning or replacing a product.
• Only regular-priced items are eligible for refunds. On-sale products are not refundable, but may be replaced if applicable.
• You will not be eligible for a refund after 14 days from receiving the product.

If you have any additional questions or experience any issue, please contact us.

2. Refunds Policy

Our refund policy ensures that you receive a full refund for any eligible returns made within the specified time frame and conditions mentioned in our return policy.

Once we receive and inspect the returned product, we will initiate the refund process.

Please allow the necessary processing time for the refund to be reflected in your account, depending on your payment provider or banking institution.

3. Contact Us

If you have any questions about our Returns and Refund Policy, please contact us:

By email: sales@standey.com
By phone: (+966) 112661113
By visiting Contact Us page: Contact Us